Reputation Management
Bad Rep, Bad Rep, What you gonna do when they come for you
Before you read this reputation management post – hit play! They lurk within the darkest recesses of the internet. They are plotting to get your business. They are the feared disgruntled customer! What will you do when they come for you? Ok enough with the dramatics. Now onto the facts. It is impossible to please everyone. Doing business with the public means you open yourself up to the possibility of attracting customers who just can’t be satisfied. This is why reputation management is important. Prepare, response, perception & concealment of negative material. A big part of reputation management is [...]
